Products

My product looks different from the image on the website, is that normal?

From time to time we revise our containers and packaging, rest assured the product inside is as described and will get the job done.

How do I use …… product?

We provide instructions for use for our products, we also have some video guides on our website.

How do I return a product?

Please see our returns policy page for more information.

Orders

Do you do special offers?

Visit our special offers page to view our current website promotions, we may also offer special offer codes through other media, keep an eye out for our email, leaflets or advertisements.

Can I cancel my order?

Providing your order has not yet shipped, you may cancel it over the phone or by using our contact form.

Deliveries

How long does my product take to be delivered?

For orders sent by carrier, products should arrive 3 days from your order.

What are the delivery options?

For small to medium orders, goods will be delivered by carrier (usually DPD Local).

Large orders, we will deliver on a pallet by carrier.

For very large orders will offer free shipping by pallet or van.

Privacy

What is your privacy policy?

Please read our privacy policy.